Your data
Delete your Nisr account
For passengers and drivers. You can also do this in the app: Settings → Delete account.
What happens
- Your name, phone number, email, photo, saved places, trusted contacts and notifications are erased, and you are signed out on every phone.
- For drivers: your documents and their details are erased too. Credit left in your wallet can’t be paid out — call 8417 first if you want to talk about it.
- Trip and payment records are kept without your name or number, as Ethiopian tax law requires (see section 8 of the Privacy Policy).
- An account can’t be deleted during a trip. Finish or cancel it first.